You will work as a member of the Travel and Hospitality Department, which is responsible for logistics and travel arrangements for internal teams and clients (within and outside of Ukraine). The department's aim is to minimize the time spent travelling by the client, or by Dev-Pro teams (i.e. optimizing flights, transfers, hotels, insurance etc.), documentation collection and preparation, and reporting.
ResponsibilitiesWe’re looking for an experienced travel agent to join our team and be a part of the company’s new, exciting projects! Travel experience and familiarity with foreign destinations will be of benefit.You will be working on contractors’ travel enquiries on tasks such as:
- searching for hotels, flight options, rental cars, insurance
- travel reservations
- coordinating and supporting travelers during their trips should any issues arise (e.g. flight delays, cancellations etc.)
- giving advice about destination options, itinerary and sightseeing
- working with travelers' feedback to improve the service the team delivers
In general, you will receive travel enquiries from your colleagues, work on their travel arrangements, and support them throughout their trip, delivering great service to the traveler. You will also prepare reports and build strong relationships with partners (hotels, insurance companies, tour operators etc.).
Potentially, your assistance might be needed for helping other Travel Team members with internal/external business trips and client visits.
- Upper-Intermediate English
- Readiness to work non-standard hours (possibly including weekends)
- Organized thinking and the ability to prioritize tasks
- Attention to detail and the ability to meet deadlines
- Self-motivation and self-organization
- Proficiency with PC (MS Office, Excel)
- 18-20 paid time off days per year
- 5 absence due to illness days and 21 day of extraordinary medical leave per year
- Medical Insurance and Healthcare Kit
- Extensive corporate professional training programs, workshops, ESL and conferences
- Team buildings, corporate parties and Dev-Pro Hangouts
- Relocation package
- Visa support